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Questions, answered

Everything about booking, arriving, and camping with us.

Pick a site on our camps page, then send your dates through the booking form. You will get a confirmation email with your pitch details, arrival map, and host contact.

Yes — date changes are free up to 7 days before arrival. Just reply to your confirmation email or message us through the contact page.

Check-in runs from 2pm and check-out is 11am. Late arrivals are fine — your host will leave a lit bay number and a self check-in map.

No. Every site offers pre-pitched tents and a rental gear library covering tents, sleeping bags, cook kits, and furniture. Our camp shop also sells gear you can keep.

Dogs are welcome on lead at all tent and caravan pitches, plus ground-floor cabins. Please mention your dog when booking so we can place you well.

Sites stay open in rain — that is what the camp barn and cabin upgrades are for. If conditions are ever unsafe, we move or refund your booking, your choice.

Orders from our shop ship to your home, or — even better — straight to your campsite so your gear is waiting when you arrive. Checkout is handled securely online.

Please do. Message us through the contact page and a real camp host — usually Maya or Daniel — will reply within a day.